Creators Studios

Customer Support Page

FAQ'S

Where can I buy Creators Studios Products?

All Creators Studios products are sold exclusively online at CreatorsStudios.com

What if I have problems downloading the product?

Included with each product is a comprehensive suite of tutorials with detailed instructions on installation and usage. If there are any unexpected errors that occur upon downloading your product(s), please send us an email and our support team for will help!

 

Access to the tutorial suite here: https://www.creatorsstudios.com/pages/tutorials

Support email: support@creatorsstudios.com

Ordering

After purchasing how and when do I get my products?

Access to your purchased product(s) is sent via email, immediately after payment is approved and processed. This normally takes 5-10 minutes after your order is placed, however, it could take longer depending on your banks processing times. If you have not received your order within 30 minutes of your purchase, please reach out to our support team via support@creatorsstudios.com for assistance.

It's rare (but possible) that the email got sorted to your promotional, spam, or deleted folders, please be sure to check all folders, as well as, add our email address to your contact list to help make sure future products, information, news, and special offers arrive safely to your inbox.

Taxes

To the extent that we are required by law to charge and collect taxes on products that we sell, such taxes are charged based on the tax laws applicable to the location to which the order is placed. At checkout, all appropriate taxes will be added to the order total. The tax amount displayed during checkout is an estimate of the tax applicable to your order. This amount may vary slightly from the actual amount of tax payable in connection with your order due to different tax rates which apply as a result of the origin and destination of the item(s) being purchased, as well as other factors.

Payment options

We accept all major debit & credit cards that include but are not limited to Visa, MasterCard, American Express, and Discover cards. We also accept PayPal, Apple Pay, Google Pay & QuadPay. Your card will only be charged once your order has been placed.

Order cancellations and returns

We do not offer refunds or cancelations as our products are digital that once purchased cannot be returned.

Contact Us

support@creatorsstudios.com

Value is required
Thank you!